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4 days ago
Topic:
Cant log in anymore

John Burnside
John Burnside
Posts: 157
Thanks for your post! I see that you are in communication via e-mail with our team and have a found a resolution for now.

However, we are investigating the issue and already have a good idea about the source and long term fix. We apologize for the inconvenience. Thanks for your continued support of iFlightPlanner!
edited by John Burnside on 3/25/2017
4 days ago
Topic:
Cant log in anymore

dlgreer
dlgreer
Posts: 4
I continue to attempt to log in with my app, but I always get the same message. A connection to iFlightPlanner.com could not be established and to contact you all if the problem persisted. Well I cant login.

dlgreer



edited by dlgreer on 3/25/2017
5 days ago
Topic:
Please add Top of Climb and Top of Descent

John Burnside
John Burnside
Posts: 157
Thanks for your post! We did investigate this feature enhancement. Unfortunately, top of climb and top of descent is not provided by the underlying flight planning engine we use, so we don't have a viable pathway to add it at this time.

However, we'll continue to work with our technology partners to incorporate new features as a result of user feedback.

In the meantime, can you share with us how you primarily would use the top of climb and top of descent info in your flying? Understanding the processes you use and your objectives for certain features can often help us brainstorm other ways of achieving a desired result.

Thanks for your continued support!
6 days ago
Topic:
Please add Top of Climb and Top of Descent

tspin
tspin
Posts: 3
Any update on this feature?
7 days ago
Topic:
ADS-B Traffic

John Burnside
John Burnside
Posts: 157
v2.3.086 would've been a beta version. v2.2.2 is the active App Store version. It would be replaced if you deleted the app and reinstalled from the App Store. Either way, v3.0 is the new version and I'll have that over to you soon!
7 days ago
Topic:
ADS-B Traffic

redglass98
redglass98
Posts: 39
Somehow it got replaced with this V 2.2.2 on my iPad now. Not sure how that happened.
7 days ago
Topic:
ADS-B Traffic

redglass98
redglass98
Posts: 39
Yes same iPad and am using same Dual XGPS170. The beta Andy sent me last year was V 2.3.086 if that helps.
7 days ago
Topic:
ADS-B Traffic

John Burnside
John Burnside
Posts: 157
I forgot that we provided a copy of the beta last year. I'll send you a copy of the beta ASAP, hopefully this week yet so you may use the ADS-B functionality. Just to make sure the beta will work, do you still have the same iPad as last year?

Also, which ADS-B receiver are you using?
8 days ago
Topic:
ADS-B Traffic

redglass98
redglass98
Posts: 39
I don't have the "Hide" selected so the GPS portion works. You have provided me a Beta test version last year but not the latest. I look forward to receiving the latest Beta version as soon as you can send it.
8 days ago
Topic:
ADS-B Traffic

John Burnside
John Burnside
Posts: 157
Dave,

v2.2.2 is the latest version in the App Store, which won't have the ADS-B device selections under settings or ADS-B traffic on the map. However, there will be GPS settings there as provided you haven't selected "HIDE OR DISABLE ALL PREMIUM FEATURES," which is at the bottom of the Settings view.

I don't believe we previously provided a beta copy of the next version to you, which does have the ADS-B capabilities. However, I see that your iPad info is in our beta tester group, so I could provide a copy of the coming version later this week while we wait for Apple to approve and release it to the App Store!
edited by John Burnside on 3/21/2017
8 days ago
Topic:
ADS-B Traffic

redglass98
redglass98
Posts: 39
V2.2.2
8 days ago
Topic:
ADS-B Traffic

John Burnside
John Burnside
Posts: 157
Dave,

Can you tell us which version of iFlightPlanner for iPad you currently have installed? The version number will be in the upper right of the Help view.

That will help us identify what you are encountering!
8 days ago
Topic:
ADS-B Traffic

redglass98
redglass98
Posts: 39
Just noticed that I no longer have the section to select what brand GPS/ADSB I am using in account settings?
Dave
8 days ago
Topic:
ADS-B Traffic

redglass98
redglass98
Posts: 39
I am no longer seeing ADS-B traffic on the map. As I think back it stopped around the time the IOS update issue started. Have you seen any connection? Using a DUAL XGPS170.
Dave
22 days ago
Topic:
IFP for iPad airpot info selection

John Burnside
John Burnside
Posts: 157
Dave,

We are very close to releasing the updated version. We are hoping Apple will grant an expedited review to make it available as soon as possible. There are a number of new features in the updated version as well, including support for ten ADS-B receivers from six different manufacturers.

Thanks for your patience as we worked through this!
22 days ago
Topic:
IFP for iPad airpot info selection

redglass98
redglass98
Posts: 39
John getting any c;loser to releasing a fix on the IOS update issue resolution?
Dave
2/24/2017
Topic:
IFP for iPad airpot info selection

John Burnside
John Burnside
Posts: 157
Dave,

The black bar at the top of the plate view can be shown/hidden by a single tap on the plate PDF. This is by design to reduce clutter and create more visible area when viewing a document, consistent with how Apple displays PDFs and other files in their interfaces and apps.

Please let me know if you can't reproduce the behavior of showing/hiding the top bar by a single tap on the PDF.

However, should you ever find yourself in a spot where iFlightPlanner for iPad (or any app on your iPad) doesn't appear to be behaving correctly, you can double tap the home button on the iPad, then swipe the app up to fully close it. Then tap the app icon to restart it. As developers we strive to squash all bugs that would require this trick, but it's a handy trick to have in your iPad "toolbox" nonetheless!
2/24/2017
Topic:
IFP for iPad airpot info selection

redglass98
redglass98
Posts: 39
John, issue today was doing IFR approach practice. Had a plate pulled up and all was good. Performed the approach and headed to next airport. Tried to pull up the plate for airport #2 and could not get rid of plate for airport # 1. The normal black bar at the top containing the X in top right corner as well as the "Map it" selector was missing. Only thing appearing was stop watch , plate, black nav bar at the bottom. I tried cycling between the options on bottom black bar to no avail. Fortunately I had a backup paper copy of the plate I needed. This would have been really bad if actually needed it in real XC flight.. This is third time in week this has happened. I had my hands full so forgot to take a screen shot but think you get the picture. It eventually gave me the top bar back, about 10 minutes later. An eternity in IMC. Help. Dave
2/21/2017
Topic:
Flight Plan issues

John Burnside
John Burnside
Posts: 157
Apologies for misunderstanding. We will review the issues you mentioned as part of our final testing in the new version. In the interim, should you see the issue again, tap "< Flights" at the upper left, then tap on the correct flight to reload the flight data into the File view. Please let us know if that doesn't present the correct information for the selected flight!
2/21/2017
Topic:
Flight Plan issues

redglass98
redglass98
Posts: 39
John thanks for the quick reply.. Maybe I was a bit unclear. My flight TODAY was NOT FILED when I saw the "Flight Plan File Date" listing Feb 17th. Should it have been blank or at least near the current time and DAY? Also on the image I sent... next to "FLIGHT PLAN STATUS" it lists FILED and should say NOT FILED.