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9 days ago
Topic:
Fuel Calc for reserve and out odd

John Burnside
John Burnside
Posts: 193
Dave,

Further following up on this, the red line will correspond to the fuel capacity for you've set in the aircraft profile. So, if you've set the aircraft fuel capacity to 26 gal. and the nav log calls for 26.6 gal of fuel burn, the red line should be just short of the destination.

The orange line will represent the fuel capacity minus the reserve fuel set for the flight. The default reserve fuel for the aircraft may be set in the aircraft profile also, then modified on a per flight basis.

I can't see the tail number in these screenshots, but if you can share the tail number you're using, we'd be happy to look at the aircraft profile to see if anything looks problematic!
9 days ago
Topic:
Fuel Calc for reserve and out odd

Andy Matthews
Andy Matthews
Posts: 52
Thanks for your message, Dave... the orange (Reserve) and red (empty) lines are set in your aircraft profile at https://www.iFlightPlanner.com/My/Aircraft in the "Performance Profiles" section. Those numbers are not currently tied to the fuel loaded in the Weight & Balance calculator, but this is something we can definitely look at!

Andy
11 days ago
Topic:
Fuel Calc for reserve and out odd

redglass98
redglass98
Posts: 61
Planning a Flight KRYY to KLOU. Loaded 26 gal fuel in W&B. Planner indicates fuel burn will be 26.6. Obviously not enough however Orange bar (reserve limit) on map and Red bar on map (out of fuel) have me with plenty. Fuel burn amount in aircraft section is set at 14GPH. See attached images of map and nav log. What am I missing besides fuel?


Dave
9/19/2018
Topic:
Vertical view

Andy Matthews
Andy Matthews
Posts: 52
Thank you! Yes, it's still on our radar and we've identified some of the underlying technology we think will create a very cool user experience... we don't have a timeline for when it might be available, but we will be sure to keep everyone posted!

Andy
9/17/2018
Topic:
Vertical view

bchatterley
bchatterley
Posts: 1
Still hoping to see a vertical view of your route.
8/22/2018
Topic:
Problem with creating a new flight plan

John Burnside
John Burnside
Posts: 193
Thanks for your additional help via e-mail. Glad we got it resolved!
8/20/2018
Topic:
Problem with creating a new flight plan

dlgreer
dlgreer
Posts: 9
John,

Just to make sure that there wasnt something on my side like my network connection, I connected to my wifi mobile hotspot from both ATT and MetroPCS and both still produce the same result no flight plan and the error message I sent.

-Dan
8/20/2018
Topic:
Problem with creating a new flight plan

John Burnside
John Burnside
Posts: 193
Thanks, Dan. We can work to reproduce this now. From your original message we thought the message was appearing before you clicked "Plan Flight" and we were having a hard time figuring out how that could happen! Makes much more sense that it's happening after the click.
8/20/2018
Topic:
Problem with creating a new flight plan

dlgreer
dlgreer
Posts: 9
John,

I go to the page https://www.iflightplanner.com/My/Flights/Wizard/ I enter the flight name as really anything but I just did it 5 mins ago and got the same problem. Flight Name - dlg-01 Aircraft - N101UD - Challenger 300 Cruise - 465 Fromt - KTYQ To - KIND Routing - Low Altitude Airway Auto Routing Altitude - 6500 That is it, I click Plan Flight then I get the error message. I never get the nav log or the flight on the map.

-Dan
edited by dlgreer on 8/20/2018
8/20/2018
Topic:
Problem with creating a new flight plan

John Burnside
John Burnside
Posts: 193
Dan,

We're having a hard time reproducing this issue on our end. The error message would generally indicate a momentary communication issue with flight service, but if you're seeing it happen over multiple days that seems to indicate it is something greater.

A couple questions:

1) Can you share the exact sequence of inputs you are adding (i.e. stored route aircraft selection, departure, destination, routing type, and any other inputs or buttons you may click)?

2) Even when the message shows up, are you able to click "Plan Flight" and receive a nav log and see the route on the map?
8/19/2018
Topic:
Problem with creating a new flight plan

John Burnside
John Burnside
Posts: 193
Thanks for sharing that, Dan! It helps a lot. We will investigate first thing tomorrow and get to the bottom of the issue.
8/19/2018
Topic:
Problem with creating a new flight plan

dlgreer
dlgreer
Posts: 9
Here is a link to the screenshot you requested.

http://prntscr.com/kkloy3

-Dan
8/19/2018
Topic:
Problem with creating a new flight plan

John Burnside
John Burnside
Posts: 193
Hi Dan,

Thanks for your post. We always want to know about any technical issues our members are experiencing.

We haven’t posted any website updates in the last couple weeks so it’s strange this behavior would begin unexpectedly.

Would you be able to send us a screenshot or picture of the error message? That would help greatly in diagnosing the issue. If you aren’t able to do so, can you share the departure, destination, and routing type? We’ll try to reproduce the issue on our end!
8/19/2018
Topic:
Problem with creating a new flight plan

dlgreer
dlgreer
Posts: 9
For the last couple of days I have noticed that when I try and set up a new flight, as soon as I enter the airports, selecting the type of airway, I get a error message "An empty response was received from flight service. Please try your request again. Our technology team has been notified and will begin investigating immediately."

Help please.

Dan
7/26/2018
Topic:
ADS-B Ghosts

clocklin
clocklin
Posts: 11
We already had either Garmin 430W or 530W units in our three planes and GTX-330 transponders so it was a relatively inexpensive update to get ADS-B out. We have a Stratus 1 for those that want to use it (with no plans to replace it if it fails) but members need to provide their own iPad.
edited by clocklin on 7/26/2018
7/25/2018
Topic:
ADS-B Ghosts

John Burnside
John Burnside
Posts: 193
We would never assume such a thing! smile I just know the Stratux doesn't do ADS-B out, so I thought that indicated you didn't have it. Which ADS-B out equipment are you outfitted with? Does it not provide ADS-B in also such that you need the Stratux in addition to your ADS-B out solution?
7/25/2018
Topic:
ADS-B Ghosts

clocklin
clocklin
Posts: 11
Are you insinuating that our club isn't a good club? smile Of course we have ADS-B out -- in all 3 of our planes. We did one plane a year (along with new 406 ELTs) and finished the last one a year and a half ago. I'm going up in a few minutes to see how bad I can make my landings. When I get back (sorry, actual flying takes priority) I'll try to remember to send you that screen shot I promised.
7/25/2018
Topic:
ADS-B Ghosts

John Burnside
John Burnside
Posts: 193
Thanks for the additional info. To confirm, you don't have ADS-B out on your aircraft yet, correct?
7/24/2018
Topic:
ADS-B Ghosts

clocklin
clocklin
Posts: 11
I’m using a Stratux unit from FlightBox. Single frequency with gps.
7/18/2018
Topic:
ADS-B Ghosts

John Burnside
John Burnside
Posts: 193
Hi Cal,

Either forum is fine. Can you share which ADS-B device you're using so we can investigate further?

As a general statement, ADS-B does not include a hard and fast solution for differentiating ADS-B traffic and your own aircraft. It's unfortunate the system was not designed to provide a unique identifier to each aircraft to help with this issue. It is made even more difficult by the fact that aircraft currently have a wide-range of ADS-B in/out capabilities and that ADS-B traffic data is received both air-to-air and from ground transmitters.

So, it is unfortunately possible that you may see a "ghost" aircraft from time-to-time that is, in fact, your own aircraft!