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3 days ago
Topic:
IFP for iPad airpot info selection

John Burnside
John Burnside
Posts: 144
Thanks for the kind words, Dave! Great customer support has been a core principle for us since day one and we'll always do whatever it takes to get to the bottom of any technical issues.
3 days ago
Topic:
IFP for iPad airpot info selection

redglass98
redglass98
Posts: 26
No problem John. Not the first or last time an Apple update will break something on some app somewhere. I know from past experience you guys respond and "get er done". Your support has always been awesome for this great product.
Dave.
3 days ago
Topic:
IFP for iPad airpot info selection

John Burnside
John Burnside
Posts: 144
Thanks for the update! We're glad to hear the W&B issue was temporary, as we haven't seen any other reports of that.

On the airport/waypoint tap issue, it definitely appears to be related to iOS 10 and how it recognized taps on the map. We have some more investigation to do to identify the best path forward as it was a change by Apple that broke existing functionality. Please accept our apologies for the issue!
3 days ago
Topic:
IFP for iPad airpot info selection

redglass98
redglass98
Posts: 26
John, the W&B function came back but I still cannot tap the balloon to access the airport info. Another thing that was just noted. I cannot tap a waypoint to bring up the dialog box to delete it. I must go into the planner and delete it from that page. bit cumbersome while flying. BTW, this is not intermittent. it no longer functions.
Dave
5 days ago
Topic:
IFP for iPad airpot info selection

redglass98
redglass98
Posts: 26
Also just noticed I cannot select an aircraft in the W & B tab. When I press on the select aircraft bar (upper left) my 4 profiles drop down but none can be selected.
Dave
5 days ago
Topic:
IFP for iPad airpot info selection

John Burnside
John Burnside
Posts: 144
Thanks for the update, Dave! We'll review both items immediately and report back to you.
5 days ago
Topic:
IFP for iPad airpot info selection

redglass98
redglass98
Posts: 26
John, it is still happening today. I also noticed that, in the past, when you had the "Planner" or the "NavLog" selected it had a white highlighted background around each tab. Now it is just bolding the words with the blue background not changing.
Not sure if this helps.
Dave
5 days ago
Topic:
Flight Planning WITHOUT an aircraft selected

John Burnside
John Burnside
Posts: 144
Thanks for your post! iFlightPlanner for iPad does require an aircraft to plan a flight. Fortunately, it's very easy to add an aircraft to your account. Simply head to the following link and walk through the short process once. You can skip through the Weight & Balance and ICAO sections as it doesn't sound like you'll be using those features.

https://www.iFlightPlanner.com/My/Aircraft/Wizard.aspx

Once you've added an aircraft to your account, tap "Sync" at the top of the Home, Aircraft or Flights tabs in iFlightPlanner for iPad and you'll be all set.

Also, you may always use our free Aviation Charts page for quick distance and course planning!
edited by John Burnside on 1/11/2017
5 days ago
Topic:
Flight Planning WITHOUT an aircraft selected

Kronster
Kronster
Posts: 1
I would like to discuss different airports and distances with a student for cross countries... but the application for the IPAD keeps prompting me to select an aircraft. Can't I just selected a starting airport and selected waypoints and get the true courses and distances without that? That is all I need! Please help!
5 days ago
Topic:
IFP for iPad airpot info selection

John Burnside
John Burnside
Posts: 144
Thanks for your post! We've had sporadic reports of users encountering an issue after upgrading to iOS 10 where icons on the map in iFlightPlanner for iPad don't always respond to a tap. We are investigating the issue and, as always, will do whatever it takes to get to the bottom of it!

Please let us know if the issue persists. In some cases, it has appeared to be temporary.
5 days ago
Topic:
IFP for iPad airpot info selection

redglass98
redglass98
Posts: 26
During my flight yesterday I tried to pull up the approach plate for my destination airport by taping the balloon on the map as I have done in the past. Nothing happens anymore. I was able to obtain the plate via airports tab and keying in the airport. Has there been an update that I missed the notification or am I just confused? Still works on the IFP.com the same old way.
10 days ago
Topic:
Uploading flight plans to X-Plane

Andy Matthews
Andy Matthews
Posts: 34
Hi John,

I responded to you directly. Please let me know if you don't see my message in your inbox!

Best,
Andy
10 days ago
Topic:
Default aircraft not being selected in IFP foriPad

Andy Matthews
Andy Matthews
Posts: 34
Hi Dave,

You have not missed anything. The default aircraft setting on the web was added after the release of the version of iFlightPlanner for iPad in the App Store. It's been accounted for in the new version and we'll keep you posted when the new version is available for download.

Have a great weekend!

Andy
11 days ago
Topic:
Uploading flight plans to X-Plane

johngriffith
johngriffith
Posts: 1
I am new to all of this and trying to get my bearings. I cannot figure out how to take a saved FMS flight plan and get it uploaded to the X-Plane 11 File a flight plan." Is there a simple way to do this? I have taken the FMS file and place it into the FMS plans folder in Xplane, but when I try to open the flight plan when in X-Plane, it gives me a pop up window that states it does not recognize the FMS extension.
Be gentle....I am new.

John
11 days ago
Topic:
Default aircraft not being selected in IFP foriPad

redglass98
redglass98
Posts: 26
I fly several aircraft and have updated the profiles in IFP.com including selecting a default aircraft. Planning a new flight in IFP.com selects the default aircraft but if I plan a flight in IFP for iPad it always selects the 1st aircraft on my list not the default. Check mark is appearing next to default aircraft (39M). Have I missed a switch in my setup?

Dave
20 days ago
Topic:
ICAO defaults not transfering from IFP.com

John Burnside
John Burnside
Posts: 144
Not user error at all! Just an oversight on our part when we added the ability to customized the Flight Wizard to turn specific steps on or off.

Thanks for the heads up! We always want to know when our members encounter a technical issue.
20 days ago
Topic:
ICAO defaults not transfering from IFP.com

redglass98
redglass98
Posts: 26
Thanks John. User error sounds like. As always you guys are spot on in customer service. Tks

Dave
20 days ago
Topic:
ICAO defaults not transfering from IFP.com

John Burnside
John Burnside
Posts: 144
Thanks for your post! We have investigated and identified the issue. In your account, you disabled the Flight Plan Filing section of the Flight Wizard on iFlightPlanner.com. Because this step was disabled, the default ICAO selections from your aircraft were not being saved with the flight. We have modified this behavior so it won't be an issue going forward and your aircraft's default ICAO selections will be saved with the flight and pre-populated in iFlightPlanner for iPad. The fix will take effect on iFlightPlanner.com overnight tonight.

Thanks for your continued support of iFlightPlanner!
24 days ago
Topic:
ICAO defaults not transfering from IFP.com

redglass98
redglass98
Posts: 26
Just realized a repeating anomaly. When I plan a flight on IFP iPad the default (my customized selections) ICAO flight plan looks good when I go to file the plan. If I plan a flight on IFP.com then open the log on IFP iPad to file none of the defaults other than name/contact info transfers.

Dave
12/16/2016
Topic:
Airmets...

Andy Matthews
Andy Matthews
Posts: 34
All active AIR/SIGMETs should be populating in your weather brief or graphically on the map using the Airspace function. Can you be more specific where in iFlightPlanner you're not seeing them and we'll look into it right away. Thanks!